Privacy Policy

DigiCatalysts operates the website digicatalysts.com and provides AI automation, technology consulting, integrations, cloud management, and managed services.

For privacy questions or requests, contact us at help@digicatalysts.com.

When you submit an enquiry or request a free AI audit, we may collect:

• Your name.
• Your company or organization, when provided.
• Your work email address.
• The service or requirement you are interested in.
• Information you include about your workflow, challenge, or enquiry.
• The page from which your request was submitted.

Please do not submit passwords, financial account information, health information, government identification numbers, or other sensitive or confidential information through our public website forms.

Our website hosting and security providers may also generate standard technical logs, such as IP addresses, timestamps, browser information, error data, and security events, as part of operating and protecting the website.

We use submitted information to:

• Review and respond to your request.
• Assess workflows, requirements, and potential service opportunities.
• Manage follow-up communication and business records.
• Protect the website and forms from spam or misuse.
• Improve our enquiry and service-delivery processes.
• Meet contractual, accounting, regulatory, or legal obligations where applicable.

We do not sell personal information submitted through our website forms. We do not use audit-request information for unrelated marketing without an appropriate lawful basis.

Depending on where you are located and the circumstances, we may process information because it is necessary to respond to steps you request before entering into a contract, because we have a legitimate business interest in responding to and managing business enquiries, because you have provided consent, or because processing is required by law.

Website form submissions are sent securely from our website server to Google Apps Script. The submitted information is recorded in a restricted Google Sheet and an enquiry notification is sent to our designated Google Workspace email account.

Google and other infrastructure providers may process limited information on our behalf to provide hosting, email, storage, security, and related technical services.

We may share information with:

• Service providers supporting website hosting, security, email, storage, and business operations.
• Professional advisers where reasonably necessary, including legal, accounting, or compliance advisers.
• Authorities or other parties where required by law or necessary to protect legal rights and security.
• A successor organization in connection with a merger, acquisition, restructuring, or transfer of the relevant business.

Providers are given access only where reasonably necessary for the relevant service or legal purpose.

DigiCatalysts operates internationally, and some service providers may process information in countries other than the country where you are located. Where required, we use appropriate contractual, organisational, or legal safeguards for international transfers.

Website enquiries that do not become active client engagements are retained for up to 24 months after the last meaningful interaction. They are then deleted or anonymised unless continued retention is reasonably necessary.

Where an enquiry becomes a client relationship, relevant information may be retained for the duration of that relationship and for any additional period required for contractual, accounting, tax, dispute-resolution, security, or legal purposes.

We use reasonable technical and organisational safeguards intended to protect submitted information. These include server-side validation, restricted access to lead records, spam controls, and secured service credentials.

No online transmission or storage system can be guaranteed to be completely secure. Please avoid sending sensitive or confidential information through the public form.

At the date of this policy, the public website does not use third-party advertising cookies or third-party analytics trackers.

The website stores your selected light or dark appearance preference locally in your browser. This preference is used only to display the website according to your chosen theme.

Depending on the law that applies to you, your rights may include requesting access to your personal information, correcting inaccurate information, requesting deletion, restricting or objecting to certain processing, requesting portability, or withdrawing consent where processing relies on consent.

You may also have the right to complain to the data-protection authority responsible for your location.

To submit a privacy request, email help@digicatalysts.com. We may need to verify your identity before completing a request.

This website and our services are intended for businesses and professionals. They are not directed to children, and we do not knowingly collect personal information from children through our enquiry forms.

We may update this policy when our website, services, providers, or legal obligations change. The latest version will be published on this page with an updated date.

Privacy enquiries and requests can be sent to help@digicatalysts.com.